About

How it all began…

The Bow Wow Store was created by Suzie, who wanted to help her sick Golden Retriever pup named Daisy. Conventional treatments couldn’t manage her autoimmune condition, chronic skin, gut issues, and anxiety. Desperate to help her, Suzie turned to holistic veterinary care. With dietary changes, supplements, natural products, and holistic therapies, Daisy improved. Her itching reduced, digestion normalised, coat improved, and she became calmer. Daisy and Suzie are sharing their home with Dahlia, who they fostered. In 2023, The Bow Wow Store underwent a change in ownership and was then led by Scott, Saskia, Jamie and Nala pup for a year before life went in a different direction. In May 2024, Bronwyn and her pack of pups stepped in to continue running the store bringing a fresh perspective to the idea of fresh food feeding. We believe that pets thrive when nourished with nutritionally balanced, species-appropriate diets and when cared for using holistic approaches that promote their overall well-being. Our dedication extends beyond simply running a business. We aim to be a trusted resource for pet owners, providing education and guidance on proper nutrition, health tips, personalized recommendations, and holistic pet care practices. We want to foster a sense of community and support for pet lovers in our area.

Our passion and knowledge come from experience and research. We love helping dogs achieve optimum health and well-being.

Love, Bronwyn, Jeff, Felicia, Jorja and Keltie

Meet our gorgeous customers

Testimonials

Hear what our valued customers have to say.

“I went to Bow Wow looking for help for my whippet who wasn’t eating and had lost weight. Simply lost interest in food. After a vet visit, I went to Bow Wow and Suzy recommended tripe and bone broth amongst other wonderful tips. I cooked up some chicken in the broth and added the tripe…and we have success! Appetite has returned. I am ever so grateful. Thank you very very much.”
Everlyn S
“When my Westie was having a terrible yeast overgrowth on his skin and the conventional steroid treatments were only effective short term (and in fact made things worse in the long term), I went online researching how to heal him through a natural wholefood diet and natural skin treatments which led me to The Bow Wow Store. The staff are very helpful and knowledgeable about all the carefully curated high quality products, many of which are not available at other pet stores. The owner is one of the most devoted dog owners I have met and I can tell that she only stocks products that she would use on her own beloved dogs Dahlia & Daisy. We have achieved great sustained results with my westie’s skin and I am so happy with the products that I have bought from the store that I am willing to drive an hour to get there, especially now that I have a second westie puppy. If you want to keep your dog healthy in a holistic way and support a passionate small business, go to The Bow Wow Store! :)”
Michelle P
“The best store for all of your pet needs! The staff are so wonderful and always happy to help answer any questions, offer suggestions, or just a chat about our fur kids! After attending a Raw Feeding workshop at The Bow Wow Store we obtained so much knowledge about what we should be feeding our fur babies to keep them happy and healthy. My pup Belle was such a fussy eater before transitioning her to raw feeding – now she will eat just about anything I put in front of her. There is always a great range of food, treats and supplements in store. Have to make sure to give Daisy and Dahlia a pat when we visit too!”
Adele C
“Such an amazing boutique pet store! So welcoming and friendly. Ruby loved it and got to make friends with Daisy and Dahlia, the two gorgeous resident Goldies! Having gotten to know the owner through social media, it was fantastic to meet her in person today. She is a wonderful person who really cares about the wellbeing of pets.We cannot wait to visit again and buy some more handmade goodies. Everything is locally sourced in Australia which is a rare find these days! I would definitely recommend the drive down to the Mornington to visit this beautiful business.”
Sanuki T
“From the gorgeous little pet friendly entrance to the lovely greeting as you enter the store to the great displays of all things puppy dogs. There’s something for everybody but maybe not something everybody has seen. It’s not your same old stock standard brands that you get in the bigger stores. I bought my dog a new treat to try and he loved it. There’s so much to choose from and even dogs with special dietary requirements might find something a bit different to their normal treats/food. Plus you’re supporting a local business! I can’t wait to go back again for a longer browse.
Mellisah W
“Ruby and Riley are on their second week of their new raw diet and loving it! Such a beautiful shop and amazing service.”
Lara M
“For all dogs lovers out there. This is a great store run by a passionate and knowledgeable dog lover. I love your ethos towards our fur babies. We will be back for another visit.”
Sally W
“Such a lovely friendly store with so many beautiful products. The owner is wonderful, she has a wealth of knowledge, always more than willing to answer questions or guide you to the best source for information. I love the workshops, the healthy feeding options and the caring, generous support offered to those in need with accessory swaps and support to canine organisations needing extra help. Can’t recommend this store enough.”
Lynda M
“The owner has a wealth of knowledge and genuinely cares about the health and wellbeing of every dog that crosses her path. Took my 2 goldens into the store today, Jeff’s an abundance of excitement and Lola who is normally reactive and silly was so placid and calm. The energy in the store is brilliant. I was totally gobsmacked by Lola’s behaviour who sat patiently, quietly and happily waiting for a pat and cuddle! Totally winning with an amazing abundance of natural products available to suit every dog out there! If you haven’t been in, get on it!!!!!”
Bronwyn C
“Whilst the store is predominately for Dogs you can get some wonderful supplies for your Feline. My cat loves the raw food from Organic Paws and I’m so happy I can get quality food that supports her Health + Wellbeing. They are lovely owners and I’d recommend this store to any dog (and feline) owner that wants to support their best friend’s health and Wellbeing in the best way possible.
Jasmine L
“We love visiting The Bow Wow Store! Great range of healthy and safe products, great service and advice, and we always get a warm welcome from the resident Retrievers! Highly recommend!”
Greg L
“As someone who works in the dog industry, I highly recommend The Bow Wow Store. They are incredibly knowledgeable and passionate and have created the perfect one-stop shop to get everything you need for your dog. I recommend the store to all of my clients and shop there as well.”
Cassandra T
“Fantastic store full of healthy products for your pooch. Friendly service and great advice. I always enjoy having a browse to see what’s new in store. Love this place!”
Monica B
“The Bow Wow Store is the only pet store you need. They are passionate, extremely knowledgeable and dedicated to their customers. Our dog has a lot of skin allergy issues and they have been on quite the journey with us offering advice, sharing experiences and offering comfort. The kindness and generosity they have shown us are above and beyond, they genuinely care for our dog like he is their own. We are so lucky to have stumbled across them. Support this fabulous local business!”
Carli A
“Like many new parents of a fur baby, myself and my partner just towed the line in giving our Cocker Spaniel the same mass-manufactured low grade food every day and the usual worming tablets, both of which put him off his food and made him quite sick after the medication. That was until myself and my partner began visiting the Bow Wow store. These guys are simply amazing. The knowledge, care and attention have transformed our dog into the happiest pooch in the world. Give these guys a go, rather than visiting the big corporate stores. You’ll never look back. They truly have the genuine care factor.”
Ashley W
“Highly recommend to dog owners who want to transform their dogs health and be educated on taking a holistic approach. Plus, the staff are so welcoming and always make my day.”
Saskia N

How it all began…

Meet our gorgeous customers

Testimonials

“Ruby and Riley are on their second week of their new raw diet and loving it! Such a beautiful shop and amazing service.”

“For all dogs lovers out there. This is a great store run by a passionate and knowledgeable dog lover. I love your ethos towards our fur babies. We will be back for another visit.”

“We love visiting The Bow Wow Store! Great range of healthy and safe products, great service and advice, and we always get a warm welcome from the resident Retrievers! Highly recommend!”

“As someone who works in the dog industry, I highly recommend The Bow Wow Store. They are incredibly knowledgeable and passionate and have created the perfect one-stop shop to get everything you need for your dog. I recommend the store to all of my clients and shop there as well.”

“Fantastic store full of healthy products for your pooch. Friendly service and great advice. I always enjoy having a browse to see what’s new in store. Love this place!”

“Highly recommend to dog owners who want to transform their dogs health and be educated on taking a holistic approach. Plus, the staff are so welcoming and always make my day.”